Putting the smile back at the heart of service

The solution that puts the smile
back at the heart of the restaurant.

3Smiles streamlines floor service requests: your guests are heard at the right moment, your team works more calmly, and service regains its composure.

Request a demo See how it works

No app to install No complicated flow Without replacing human contact

The problem

The problem isn't the service. It's everything that interrupts it.

In a restaurant, it only takes a little friction to spoil the whole experience: needless waiting, a request gone unseen, a guest hesitating to ask, a waiter interrupted at the wrong moment, tension quietly building up.

What can happen during an evening?

The guest waits longer than they should.

The waiter runs more than they would like.

The owner manages tensions they never created.

It's not a lack of goodwill. It's a lack of fluidity in floor service requests. And that's exactly where 3Smiles comes in.

Why 3Smiles

A discreet solution that improves restaurant service

3Smiles lets the guest express a service need right from their table — simply, discreetly and at the right moment. The team sees the request clearly and can step in without confusion or wasted trips.

3Smiles doesn't replace human attention. It helps it arrive at the right moment.

Good service shows on people's faces

Because good service is seen instantly.

Guest side

The guest's smile

  • I don't wait needlessly.
  • I make my request when I need to.
  • I feel heard and better cared for.
  • I enjoy my time at the restaurant more.
Waiter side

The waiter's smile

  • I'm interrupted less from every direction.
  • Requests come through more clearly.
  • I can organize my service better.
  • I get back time for real interactions.
Owner side

The owner's smile

  • The floor runs more smoothly.
  • My team works more calmly.
  • My guests leave with a better impression.
  • When harmony returns, performance follows.

3Smiles. One experience, better lived by everyone.

Step 1

A simple scan.

Placed right on the table, the QR code opens 3Smiles in seconds — no download, no sign-up.

Step 2

The need, expressed.

Call a waiter, ask for water, the bill or flag a specific need: simple, discreet and instant.

Step 3

The team sees it all.

Each request appears in a colour set by the venue, on a tablet or a well-placed screen. At a glance, the waiter knows which table wants the bill, which needs bread, which is calling — one trip covers several tables.

Step 4

The guest reassured.

The request no longer vanishes into thin air. The moment a waiter takes it on, the guest is informed: waiting becomes calm, because service is legible again.

The principle

Service, not food orders.

3Smiles smooths floor service requests — calling, asking, flagging. It isn't a food-ordering system, and that's what makes it simple and universal.

space_dashboard Dashboard
Live
task_alt No pending requests. Great job!

Scan the QR code

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La Terrasse Bleue

map Terrace table_restaurant 12
At your service

What do you need?

person_raised_hand
Call waiter
chevron_right
water_drop
Jug of water
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bakery_dining
Bread
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payments
The bill
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wifi Free Wi-Fi TerrasseBleue_Guest content_copy
logout Leave

Features

Everything you need for smoother restaurant service

Useful features, simple to adopt and designed to improve the floor experience without weighing it down.

For the guest

Simple access to floor service

From their table, the guest can flag a service need in seconds — no app to install and without any awkwardness.

For the team

Priorities read at a glance

Each service can have a colour chosen by the venue. With the table shown on a tablet or a well-placed screen, the team sees the request right away. When several tables ask at once, the waiter organizes their round better and makes fewer trips.

For the owner

Flexible setup for your venue

Terrace, dining room, bar, special events: you easily adapt the spaces, tables and services on offer to your organization.

To steer service better

Useful markers to keep improving

Response times, recurring needs, moments of tension, guest feedback: you get better visibility to evolve the experience without losing sight of the human side.

To listen to guests better

Reviews that are simple to collect

At the end of the visit, guests can share how they felt — simply and discreetly — to help you concretely improve the experience in your venue.

To welcome more naturally

A multilingual experience

Because a guest who feels understood also feels better welcomed, 3Smiles adapts to several languages to make the experience reassuring from the start.

The results

What 3Smiles really changes

Built for service as it's lived, not just for performance.

Less

  • Less needless waiting.
  • Less stress on the floor.
  • Fewer scattered interruptions.

More

  • More comfort for the guest.
  • More calm for the team.
  • More clarity in the service.

3Smiles doesn't replace service

It simply helps the team be present at the right moment.

3Smiles doesn't complicate floor service

It reduces mental load by making requests immediately clear, and removes the friction that spoils the experience.

3Smiles isn't just a tool

It creates indirect value for the owner: more fluidity, better comfort for the guest, more calm for the team, and performance that naturally follows.

Pricing

Plans that match the reality of your establishment

Start simple, then scale 3Smiles to your number of tables, your service areas and your needs. Cancel at any time.

Starter

For 1 establishment

39 € /month
  • 2 spaces / areas
  • Up to 20 tables
  • 4 configurable services
  • Up to 3 team members
  • Printable QR codes included
  • Real-time notifications
  • 30-day history (no export)
Choose
Most popular

Pro

For active establishments

69 € /month
  • Up to 4 spaces / zones
  • Up to 50 tables
  • Up to 8 services
  • Up to 8 team members
  • KPIs & analytics dashboard
  • Anonymous customer reviews
  • CSV data export
  • 6-month history
Choose

Premium

For active groups

99 € /month
  • Up to 2 establishments
  • Up to 6 spaces / zones per site
  • Up to 100 tables per site
  • Up to 15 services · unlimited team
  • Multi-site dashboard
  • 12-month history (with CSV export)
Choose

Enterprise

Chains & large venues

Custom
  • Unlimited establishments
  • Up to 8 spaces / zones per site
  • Unlimited tables & services
  • Unlimited team members
  • 24-month history (with CSV export)
Contact us

Requirement: a screen or tablet connected to Wi-Fi to receive requests in the dining room. No proprietary box or hardware to purchase.

* A stable Wi-Fi or mobile internet connection (4G/5G) is required for the proper functioning of the service. 3Smiles cannot be held responsible for notification delays or connection drops due to poor network coverage.

FAQ

Frequently Asked Questions

No. 3Smiles runs straight from the guest's smartphone by scanning the QR code on the table. No download, no account to create.
No. You configure your establishment in a few steps, then place your QR codes on the tables. The goal is a fast, clear and self-sufficient setup for your teams.
Requests appear in real time on a tablet or screen placed at a strategic spot. Each service can be assigned a colour you define, so your team instantly recognizes the type of need and the table concerned — fewer wasted trips and smoother service.
On the contrary. 3Smiles strengthens the relationship between your guests and your team. Its role is not to replace exchanges, but to make them smoother, more natural and better timed.
Not primarily. 3Smiles is designed first for floor service requests: calling a waiter, asking for water or the bill, flagging a one-off need. It smooths the service relationship without turning the restaurant into an ordering kiosk.
Yes. You can add, edit or disable the available services to fit your establishment, your organization and your service habits, with names in FR/EN/NL.
Yes. Terrace, indoor dining room, bar or specific zones can all be configured easily to match how you operate.
Yes. A trial period lets you experience the concrete benefits of 3Smiles in your establishment before any decision. The subscription is then monthly and cancellable at any time.

What if service became simpler to live for everyone?

Less waiting. Less tension. More attention.

3Smiles helps your establishment put the smile back at the heart of service.

Request a demo Tell us about my establishment

Contact

Let's talk about your establishment

A simple conversation to see how 3Smiles can fit into your service, at your pace and to your organization.

Whether you run a dining room, a terrace, a bar or several areas, we can look together at how 3Smiles can smooth service requests in your establishment.

3Smiles · contact@3smiles.eu · Belgium